Software and updates
When a new firmware version is available, the system will automatically download it and prompt you to install it. This requires a working WiFi connection and that the MicroSD card is installed. The MicroSD card is installed when the system is shipped and is normally not necessary to remove. If there is no MicroSD card installed, firmware will not be updated.
Check that the SSID and password is correctly entered. Both are case sensitive. You can also try setting up an access point on your phone to test another network. The system only supports 2.4 Ghz networks.